If you order goods when visiting our online shop, we would like to draw your attention to the following:

(1) The language available for concluding the contract is exclusively German. Translations into other languages ​​are for information purposes only. In the event of any discrepancies, the German text shall prevail.

(2) The essential characteristics of the goods and services we offer as well as the period of validity of limited offers can be found in the individual product descriptions on our website.

(3) The presentation of our goods does not constitute a binding offer on our part. Only the order of goods by you is a binding offer according to § 145 BGB. If this offer is accepted, we will send you an order confirmation by email or dispatch the goods. This concludes the purchase contract between you and us.

(4) You can identify any input errors when placing your order during the final confirmation before checkout and correct them at any time using the delete and change function before sending the order.

(5) If the goods you have ordered are not available, we reserve the right not to provide the service, whereby we will inform you of this immediately before the conclusion of the contract.

(6) The prices we quote are final prices including taxes. Shipping costs are shown separately for each product and in the order overview.

(7) The purchase price is due immediately upon conclusion of the contract. Payment for the goods is made in advance by bank transfer or via PayPal, at your discretion.

(8) We would like to point out that in addition to the ordinary legal process, you also have the option of resolving disputes out of court in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the Internet address: http://ec.europa.eu/consumers/odr Our email address is: info@avova-childcare.com. In accordance with Section 36 VSBG, we would like to point out that we are not obliged to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.

Our email address is: info@avova-childcare.com According to Section 36 VSBG, we would like to point out that we are not obliged to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.

(9) The data required for the execution of the contract between you and us will be stored by us and will be accessible to you at any time. In this respect, we refer to the data protection regulations in our General Terms and Conditions.

(10)For further information please refer to our General Terms and Conditions.

AVOVA GmbH
Blaubeurerstrasse 71, D-89077 Ulm/Donau,
Registered in the commercial register Ulm HRB 736501, registered office D-89077 Ulm
VAT ID No.: DE 315333875 represented by the managing director Manfred Held

(11) As a consumer, you have a right of withdrawal in accordance with the following instructions:

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

To exercise your right of withdrawal, you must inform us, AVOVA GmbH, Blaubeurerstrasse 71, 89077 Ulm/Donau, Federal Republic of Germany, telephone number, fax number and email address, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can declare and submit this in writing by means of a clear statement. If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

CONSEQUENCES OF REVOCATION

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

ADDITIONAL NOTES

In the event that you return the goods to us, we ask you to use the original packaging, if still available.